No native app yet, but the mobile web experience works great. Add it to your home screen for an app-like experience.
Tags help you categorize and filter. Use them, but don't go overboard.
Make your chat widget match your brand. Colors, logo, CSS, JavaScript—everything's included at $15/seat.
Your data, your rules. CSV, JSON, scheduled exports. No limits.
cStar works on all modern browsers. Chrome, Firefox, Safari, Edge—if it's not Internet Explorer, you're probably fine.
We hope you stay, but if you need to cancel, here's how. No tricks, no friction. Export your data first.
Control what pings you and when. Email, push, quiet hours—set it your way.
Pre-written responses with variables. Answer common questions faster without sounding like a robot.
Turn your existing support email into automatic cStar tickets. Works with Gmail, Outlook, or any email provider.
Customer didn't get your message? Check if it was an internal note, verify delivery status, or check their spam folder.
Drag, drop, paste. Screenshots, docs, whatever helps solve the problem faster.
Find any ticket, anytime. Search by content, customer, date, or custom fields.
Customers panic and submit twice. Merge or close duplicates cleanly.
SLA timers track your response and resolution times. Red means you're in the danger zone—time to act fast.
Pass tickets to the right person. Press A, pick a name, done.
Yes. Obviously. It's 2025. Full mobile experience, push notifications, add to home screen.
Level up, earn new titles, and unlock rewards. Your XP progression follows the Fibonacci sequence because we're nerds like that.
Three ways to add customers. Pick what fits your flow.
XP not showing up? Here's why, and how to fix it. Spoiler: it's usually not a bug.
Forgot your password? Click, email, reset. Back in 2 minutes.