$15/Seat It's That Simple
No nonsense tiers. No hidden fees. No feature gates.
Just honest pricing that doesn't rob you blind.
Pick Your Poison
We're not here to confuse you with 12 different plans.
Choose what works, upgrade when you need to.
Free Forever
For solo hustlers getting started
- 1 team member
- Up to 15 customers
- Basic ticketing
- Knowledge base
Professional
For teams that care deeply
- Everything in Free, plus:
- Unlimited customers
- Advanced automation
- AI sentiment analysis
- Live chat widget
- AI chatbot integration
Enterprise
For the big leagues
- Everything in Professional, plus:
- Unlimited team members
- SSO integration
- Advanced security
- Priority support
Why We Don't Screw You Over
We've been burned by predatory SaaS pricing too many times.
Here's why our pricing actually makes sense.
No Hidden Fees
What you see is what you pay. No surprise charges, setup fees, or unnecessary add-ons.
No Feature Paywalls
Essential features aren't locked behind ridiculous "Enterprise" tiers.
No Contracts
Cancel anytime, no questions asked. We earn your business every single month.
Simple Scaling
Only pay for team members. Add or remove instantly. No weird per-seat nonsense.
The Honest FAQ
No marketing fluff. Just straight answers to the questions you actually have.
Is there really a free plan?
Yes! Our free plan is perfect for solo entrepreneurs and includes basic ticketing, knowledge base, and email support for up to 15 customers. No credit card required, no nonsense.
What counts as a team member?
A team member is anyone who needs access to the cStar dashboard to handle customer support. Your customers and end-users don't count toward this limit. We're not trying to nickel and dime you.
Can I change plans anytime?
Absolutely. Upgrade or downgrade whenever you want. Changes take effect immediately and you'll only pay for what you use. No penalties, no gotchas.
Is there a setup fee?
Absolutely not. No setup fees, no implementation costs, no hidden charges. We believe in simple, transparent pricing that doesn't rob you blind.
What if I need help migrating from another tool?
We provide free migration assistance for all paid plans. Our team will help you import your data and get set up quickly. No extra charges because we believe in fairness.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied, we'll refund your payment, no questions asked. No hoops to jump through.
Why do you have an Enterprise plan?
Honestly? We'd love to keep it simple with just flat pricing, but there are always bad actors. The Enterprise plan exists for businesses that take advantage of our generous pricing.
99% of businesses will never need Enterprise. But if we spot someone with 1 team member handling millions of customers (probably sharing logins), or a large company making our pricing unfair for everyone else, we'll reach out for a fair negotiation.
Our system monitors usage patterns. If something looks fishy, we'll start a conversation. No gotchas—just honest business protecting honest pricing for everyone.
Ready to Ditch the Pricing Games?
Join thousands of businesses who've rejected predatory SaaS pricing.
Start your free trial. No credit card. No contracts. No games.