Pricing

$15/seat

That's it. That's the pitch.

A shared inbox, chat widget and help center for your customers. Quests and boss battles for your crew.

Start 14-day free trial See what's included

No credit card required · 14-day trial

How much for your team?

Math we did on an abacus so you don't have to.

Monthly estimate $15 1 seat × $15/mo

Your first 3 Spectators (read‑only) are free. Seat costs only. AI provider usage is separate. Checkout shows your starting total.

Pick the tools that help your team. Leave room for a little fun.

What's included

Every feature on every plan. No tiers, no unlocks, no "upgrade to access."

  • Shared inbox with email + chat
  • Live chat widget
  • Help center / knowledge base
  • Unlimited customers
  • Webhooks (36 event types)
  • REST API + SDKs
  • AI drafts (bring your own key)
  • SLA tracking + business hours
  • CSAT surveys + feedback
  • Full gamification (levels, quests, boss battles)
  • 6 roles, 28 permissions
  • Custom themes + brand colors
  • Community forum
  • Import exports with field mapping
  • Analytics + real‑time dashboards
  • Signed webhooks and delivery logs

This is "everything." There is no list of features we keep behind a higher tier. There are no higher tiers.

One trial footnote: email support unlocks once you add a credit card, with no charge until the trial ends. Everything else works from the start.

Still here? Fair. We left the boring FAQ below in case you need a receipt.

We got a few other quotes.

Real help desks. A few fictional wild cards.

Provider and planPrice
cStar All features Billed monthly $15 /seat/mo
Freshdesk Growth Billed annually $19 /agent/mo
Zendesk Support Team Billed annually $19 /agent/mo
Intercom Essential List price, billed annually New customers: $19 (35% off) on Nov 5, 2026$29 /seat/mo
Aperture ScienceCake not included$4,200Fictional
Umbrella CorpSide effects vary$∞Fictional
CyberdyneJudgment Day pricing$8,008Fictional
Wonka IndustriesPure imagination1 golden ticketFictional
Hanso FoundationEvery 108 minutes4 8 15 16 23 42Fictional
SkynetThey want something else$0Fictional

USD seat prices checked . Features and extra charges vary by plan.

Not for you if…

Check these limits before moving your support. Something unclear? Email hello@cstar.help.

  • Your support team is 50+ people

    cStar is self-serve and built for small teams. Very large crews usually need procurement reviews, custom contracts and an account manager. A bigger help desk may serve you better, and that is okay.

  • You need SOC 2 Type II today

    cStar does not currently offer SOC 2 Type II certification.

  • You need SSO

    No SSO yet. There is no SAML or single sign‑on, so each teammate signs in with their own cStar account.

  • You handle PHI or need a BAA

    No HIPAA, no BAA, no PHI. Don't ship customer health data through cStar.

  • You need an IT asset database

    cStar focuses on support conversations, help content and community. It does not include an IT asset database.

  • You need on‑prem or self‑hosted

    cStar is SaaS only. Hosted on Vercel + Supabase, multi‑tenant. No air‑gapped install, no VPC peering, no Docker image to drop in your own cluster.

See how cStar fits your team. Start the trial.

Quick questions

Can I try cStar first?

Yes. The trial lasts 14 days and does not require a credit card. Chat, the help center and the rest work right away. Email support unlocks once you add a credit card, with no charge until the trial ends.

What if I have 1 agent?

One billable seat is $15 per month.

Can I ask a question before signing up?

Of course. Email hello@cstar.help and a real person writes back. The chat widget works too, once you make a free support account. We use cStar to support cStar.

How often am I billed?

The listed plan is billed monthly at $15 per billable seat.

How is my starting seat count calculated?

At checkout, we count human team members and subtract up to three read‑only spectators, with a minimum of one paid seat. End customers and AI agents are excluded.

Can I import from $TOOL?

Upload your export, match the fields, and preview the records before importing. Moving from Zendesk? You can also connect your account.

What about cake?

The cake is a lie. The boss battles are real.

Still here?

Try cStar free for 14 days. No credit card required. Questions before you start? Say hello.

Start Free Trial Say Hello