Atlas crawls websites you already publish — docs, blogs, knowledge bases — and lets your AI agent search and read them. It is not a CMS; for content you write yourself, use the Library.
Walk through adding an external docs site or blog to Atlas — sitemap discovery, JavaScript rendering, and what happens during the initial chart.
Sitemap not found, JavaScript-only sites, charts succeeding but returning no content, page count mismatches — common Atlas failure modes and how to fix them.
Every data-cstar-* attribute cStar recognizes, on a single page. Grouped by mode and purpose, with an alphabetical index.
Open the prebuilt chat widget from any link or button using the data-cstar-chat attribute, or call CStarChat.startConversation() directly.
Embed an inline AI Q&A box on any page. Customers ask, your knowledge base answers — no chat panel, no ticket.
Connect your authentication system to cStar so customers can use their existing account for support conversations.
Build your own chat UI with HTML and CSS. cStar binds 60+ data-cstar-* attributes to authentication, messaging, real-time updates, and more.
Migrate your Zendesk Help Center articles to cStar. Titles, content, tags preserved.
Version history and release notes for the cStar REST API. Track new features, improvements, and breaking changes.
Complete reference of API error codes with explanations and resolution steps.
Common webhook issues and how to resolve them. Debug delivery failures, timeouts, and configuration problems.
Learn how to verify webhook signatures using HMAC-SHA256 to ensure payloads are authentic.
Complete reference of all webhook event types with example payloads for tickets, customers, articles, and gamification.
Real-time notifications when stuff happens. Set up, subscribe, automate.
Complete reference for the Knowledge Base Articles API. Create, publish, and manage KB articles programmatically.
Complete reference for the Customers API. Manage customer records, tags, and custom fields programmatically.
Complete reference for the Tickets API. Create, update, list, and close support tickets programmatically.
Understand rate limiting, response headers, and how to handle 429 errors gracefully.
Learn about API key types, authentication methods, and security best practices for the cStar API.
Make your first API call in under 5 minutes. Get your key, hit an endpoint, see results.
Learn about keyboard shortcuts.
Learn about import and export data.
Learn about knowledge base widget.
Add a chat widget, custom UI, or inline AI Q&A to your site with a single script tag. Pick the install mode that fits.
Learn about quick replies setup.
Master your SLA targets to earn bonus XP and climb the leaderboard. Gold SLA performance means better multipliers.