The fastest way to navigate cStar.

Command Bar

Shortcut Action
Cmd/Ctrl + K Open the command bar (search anything: tickets, customers, settings)
Esc Close modal, panel, or command bar

The command bar is the quickest way to jump anywhere in cStar. Type a customer name, ticket subject, or settings section and hit Enter.

Message Compose

Shortcut Action
Enter Send message
Shift + Enter New line in message

General Navigation

Use the command bar (Cmd/Ctrl + K) to jump to any page. Type "tickets", "customers", "library", "community", "metrics", or "settings" to navigate directly.

Tips

  • The command bar searches across tickets, customers, articles, and settings sections.
  • Results update as you type. No need to hit Enter before seeing matches.
  • Arrow keys navigate results, Enter selects.
  • Many modals and editors have their own contextual shortcuts (look for hint text in the corner of each one).