Welcome to cStar: Support That Doesn't Suck
We built the support platform we wished existed. $15/seat, full gamification, and no enterprise bloat. Here's what makes cStar different.
Thoughts on support, gamification, and building software that doesn't suck.
We built the support platform we wished existed. $15/seat, full gamification, and no enterprise bloat. Here's what makes cStar different.
Zendesk charges up to $100,000 for enterprise migrations. We built a universal importer that does it for free because trapping your data behind a paywall is not a feature.
We rebuilt cStar's support page using our own Headless SDK. The page that teaches you how to use the tools is itself built with those tools. Turtles all the way down.
Six roles. Twenty-three permissions. Three layers of enforcement. We gave every team member a game title because 'User Level 3' is an insult to anyone who's ever rolled a d20.
REST API, three SDKs, webhooks, CLI, and an MCP server that turns your AI into a support agent. No iframe wrestling. No 'enterprise plan required.' Your support data, your frontend, your rules.
We shipped WCAG 2.1 AA compliance across the entire cStar platform. Not because a lawyer told us to. Because if the adventure isn't for everyone, it isn't really an adventure.
A 3-minute brain puzzle before your first ticket isn't procrastination. It's a cognitive boot sequence. We built five puzzle types into cStar because science says warming up your brain works, and because we love puzzles, and because why not both.
We built a radio station into customer support software. Four channels, zero tab-switching, one pirate DJ named Zero. Because the right soundtrack turns a ticket queue into a speedrun.