The cStar Blog

Support lessons, product updates, and things we learned the hard way.

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Commentary

The $15/seat Promise

Why we charge $15/seat for everything, and why we think the support software pricing model is fundamentally broken.

Josh Lopez April 1, 2026 2 min read

Commentary

$15/Seat: Our Stance on Enterprise Pricing Games

We publish our price because hiding it is weird. No tiers, no negotiations, no 'contact sales.' Here's why, and why the enterprise pricing playbook needs to die.

Josh January 1, 2026 5 min read

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