Fresh Thoughts

The cStar Blog

Thoughts on support, gamification, and building software that doesn't suck.

cStar vs Zendesk: An Honest Comparison for Small Support Teams

Zendesk was built for the enterprise buyer with a procurement department. cStar was built by a support agent who got tired of tools that treated him like a cog. Here's the honest breakdown.

cStar Team · January 22, 2026 · 7 min read

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