Fresh Thoughts

The cStar Blog

Thoughts on support, gamification, and building software that doesn't suck.

Best Helpdesk Software for Small Teams in 2026: A Practical Guide

Evaluating helpdesk software for a small team? Here's what actually matters—and what doesn't—when you have 2-50 agents.

A straightforward comparison of cStar and Zendesk for teams who want transparent pricing and agent-first design. No sales pitch—just the facts.

$15/seat. That's it. That's the pitch.