Fresh Thoughts

The cStar Blog

Thoughts on support, gamification, and building software that doesn't suck.

cStar vs Intercom: Chat-First vs Agent-First Support

Intercom reimagined how companies talk to customers. cStar reimagined how the people behind those conversations feel about their work. Two philosophies, one honest comparison.

cStar Team · January 22, 2026 · 8 min read

Ready to make support fun?

$15/seat. That's it. That's the pitch.

Get Started