Guides
Focused tutorials that take you from zero to working integration. Each one has a clear goal, estimated time, and XP reward.
beginner
Set Up Ticket Notifications in Slack
Create a webhook endpoint that sends a Slack message whenever a new ticket is created. Covers webhook setup, signature verification, and Slack formatting.
1. Create a webhook endpoint2. Build the webhook handler3. Send the Slack message4. Test it
intermediate
Build a Ticket Dashboard with Next.js
Build a simple ticket list dashboard using the cStar SDK and Next.js App Router. Covers server-side API calls, ticket listing, and status updates.
1. Set up the project2. Create the API client3. Build the ticket list page4. Add a status update action
intermediate
Build an Analytics Dashboard
Use the analytics and CSAT endpoints to build a team performance dashboard showing ticket metrics, agent stats, and customer satisfaction.
1. Fetch the analytics overview2. Get per-agent performance3. Add the game leaderboard
intermediate
Automate Ticket Routing with Rules
Set up automation rules that auto-assign urgent tickets, tag billing issues, and send notifications — all via the API.
1. Create an auto-assign rule2. Add a billing tag rule3. Test with a dry run